I'm getting a virus, malware, or spyware warning during the installation of my Fretlight's software.

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If you are receiving an alert during the installation of our software, please rest assured that it is a false positive notification, as the ccrptmr6.dll file that is distributed with our software is NOT Malware. It is a high-performance MS Windows timer library that was created several years ago by a group of respected developers called CCRP. This dll has been distributed for years in its original form within hundreds of software applications with no issues whatsoever.

We can assure you that there is no Malware, Spyware, or any type of "dangerous code" in any of our software.

This dll is a very basic timer library that can be compiled into any MS program. This is an unfortunate side affect of modern PC security, and is a typical cause for false-positive security alerts.

Please contact us if you have any further questions.

Email: support@fretlight.com

If you require an immediate response and the online chat is not available, you may call us during regular business hours, M-F 9-4pm, PST: 1-800-575-6511

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