Return Authorization Form

Date of Order (MM/DD/YYYY)
5-digit Order ID (if purchased from FretlightStore.com) OR eBay Transaction ID (if purchased from the Fretlight Backlot eBay store)
If purchased on eBay, please provide eBay item number
Full name of person who was billed for this purchase
E-mail address
Main reason for return
Did you watch the included "Getting Started with your Fretlight" DVD?	YES NO
Was the DVD chapter on "Guitar Setup" helpful?	YES NO
Which software did you install and try?	Fretlight Lesson Player Fretlight M-Player Fretlight Improviser Guitarz! 6.6 AxMaster Garageband Plugin for Mac
Which software did you like the best?	Fretlight Lesson Player Fretlight M-Player Fretlight Improviser Guitarz! 6.6 AxMaster Garageband Plugin for Mac
Do you have any recommendations for improving any of our software programs?
Was the Fretlight helpful to you in learning to play guitar better? Please explain.
Was the Fretlight Store convenient and helpful in your guitar purchases? How could we improve?
Please check that you have answered all questions. Incomplete submissions will not be authorized for return.

Please take a few minutes so that we can help our future customers. There are no right or wrong answers, but your honesty and candor are very much appreciated. Thank you.

All fields are required.